Frequently Asked Questions

A: No. the Sms/Email that is sent to your mobile can be produced at the time of boarding and you will be allowed to travel.

A: copy of the ticket would have been sent to you by e-mail when you booked it. Please take a print out of that mail and produce it at the time of boarding. If you have not recieve the ticket e-mail. please call any of our call centers and our executive will re-send you a copy by mail.

A: It is possible, you can call on Help Line : 07926575951/2/3.

A: Yes, You can change your Seat, Boarding Address and Mobile No. After the Modification, Please take the updated Print of the Ticket.

A: Personal luggage like briefcases and suitcases are allowed.

A: Yes, such facility is provided but it is limited to Mobiles only.

A: NO.

A: Not at all! A passenger can use any card to pay for the ticket, not necessarily their own. However, please note that the passenger in whose name the ticket is booked should carry a proof of his identity (along with the ticket) at the time of boarding the bus.

A: Transactions on Gujarat Travels are very safe. We use the best-in-class security and the transactions done are secure.

A: Yes, we have loyalty program, in which we are provide discount benefits to our regular costumers.

A: As a matter fact, the amount so shown as deducted is not transferred to our travels A/C .It is a small technical failure that occurs when to persons try simultaneously for the same seat, in this case you can contact in our customer care – 07926575951/2/3, and our executive help you for booking the seat.

A: Yes, The Tickets booked online can be cancelled only online

A: You need to click on Modify Ticket Link provided on home page , ok the terms and conditions and click on the link continue then you need to enter your ticket number and e-mail id or phone number that was provided at the time of booking and click on cancel ticket.